FAQs

Yes! Pediatric Services 360 is currently welcoming new patients, including newborns and families transferring from another practice. We have a brief screening and application process. 

We welcome visiting patients when appointment availability allows.

Pediatric Services 360 works with many major insurance providers. For your convenience, we keep an updated list of accepted plans under the Insurance & Billing section on our Office Information page. If you don’t see your plan listed, please give our office a call—we’re happy to help confirm coverage and guide you through next steps.

If your child needs medical guidance outside of regular office hours, simply call our main office number (352) 751-4958 and follow the prompts. You’ll be connected to our after-hours Pediatric Nursing Staff and if necessary with our  on-call provider. The team can guide you on whether your child’s needs can be managed at home, seen in our office the next day, or require urgent care.

🚨 If your child is experiencing a life-threatening emergency, please call 911 immediately.

We encourage our patients to request refills at the Periodic Well Child Visit. But should you need and interim refill, you have two easy options:

1. Call Our Office – Our front desk team will take your request and send a secure message to the nurse.

2. Use the Patient Portal – You can send a refill request directly through the portal, and our nursing team will review it.

We believe vaccines provide the best alternative to prevent serious and life threatening diseases. We will discuss the CDC and AAP guidelines for the immunization schedule. Recommended vaccines will be discussed during every visit. 

Pediatric Services 360 does not accept walk-in visits. All patients must have a scheduled appointment to be seen. For our established families, we reserve same-day appointment slots each day to accommodate sick visits and urgent needs. Please call our office, and we’ll do our best to get your child seen promptly.

We understand that things don’t always go as planned! However, if you arrive after your appointment time, we may need to reschedule your appointment to ensure we stay on schedule and provide each family with the time and attention they deserve. If you know you’re running behind, please give us a call as soon as possible.

Payment plans are not routinely offered. Long- standing established families may request a pre-approved payment arrangement on a limited, case-by-case basis.

YES! At this time, Pediatric Services 360 is happy to see families that are self-paid.